Inbound Telemarketing

Event Booking
Registering individuals/groups for various events

Donations
Taking payment details regarding donations

Order Processing / Brochure requests
Taking and fulfilling the order/request by telephone

Enquiry /Information lines
Providing the necessary information to solve particular customer queries on a specific topic.

Customer Care Lines or Help Desks
Offering advice and recommendation to customer queries.

Tourist Calls
Answering general enquiries about the local tourist area.

Order Taking
Taking and confirming the order by telephone.

Media response 0800 Freecall
Handling customer requirements regarding a specific 0800 campaign.